Okkkk….sooooo…I’ve been reflecting on life lately (*per usual). Life moves so fast, (zooooommm) almost…like “Life” casts a net of 24 hours per day, and many of us get caught up in the swift motion of daily activities. Sometimes it’s easily forgetful to show gratitude, appreciation, or thankfulness for the people, places, foods, transportation, and other “things” that not only simplify, but… make our days bearable.
Living downtown, in a major city (Cleveland) comes with Pros and CONS. (Parking has been and will always be… a bitch.) The atmosphere sometimes depends on the forever changing weather, and if the BROWNS win ( *yeah…sooo…ummmm)…moving forward. (I pointed out the CONS 1st because…who wants to end things on a bad note…not me. ) Other than that, the PROS include …I enjoy downtown living. I constantly feel like Carrie Bradshaw from Sex In The City…, and I’m able to walk to all of my important destinations…especially the lifesaving destinations, places you need in case of emergency. Noooo not the hospital…but RASCAL HOUSE PIZZA….duhhhhhhhhh !!!
RASCAL HOUSE PIZZA is in a perfect location. Squished between the Comfort Inn, and the Beverage store, right across from the CSU campus in the middle of downtown! Now…I’m not saying they have world’s most bestis pizza everrrrr (*you can be the judge and jury on that), but I am saying…they really have their shit together. It’s immaculate inside... at any given time of day. It’s always fully stocked, never any smudges on the window ( unless my toddler attacks them when we dine in…sorry about that), the sodas look like a beautiful rainbow…fully stocked in order, the fresh salads…look super fresh…never wilted… EVER! Not to mention..but I will…each cinnamon bun is strategically placed showing off it’s good angles ( like Mariah Carey)! Good Lord… even the fountain machine is clean …and I have a phobia about general population self-serve thingys. Oh and let’s not forget…the tables are never sticky…like wtfffff… I’m not saying that 1 person can take credit for all of these things ( it’s a team effort…it’s a fully functional TEAM! ) …but I will say…I’ve seen someone do all of these tasks …multiple times…during many sporadic trips on my behalf. I am fascinated by individuals who put forth great effort into jobs that we may overlook on a daily basis. Sooooo when I conveniently went to RASCAL HOUSE recently, I finally decided to meet the hostess, cashier, front lady, do it all…EMILY E.
When I walked inside, there she was…(*per usual) keeping busy, not faking “looking busy” but literally busy. She’s always doing something, to help keep the pizza house looking presentable. That day she was hanging holiday decorations with her manager (who was also pretty nice). EMILY E. looked really cool and professional her new “winter Rascal House sweatshirt uniform”. She has a natural laid-back aesthetic about herself. I can tell she’s probably an eclectic dresser, or owner of a unique personal style outside of work. I came to this conclusion by noticing she always has on a funky pair of earrings. All different kinds! (Ummmmm…do you know how difficult it is to accessorize a uniform while trying to stay within the “rules of dress code conduct” deemed worthy by corporate…sheesh.)
EMILY E. from RASCAL HOUSE does an amazing job running the cash register. Picture…all walks of life …coming in and out daily…and I mean alllllllll kinds of people (*don’t forget I said they are located between the beverage store and Comfort Inn) different cultures, nationalities, language barriers, old, young, people in a “hurry” ( the “businessmen and businesswomen”), the “heavy on the bottle” …the panhandlers…ok ok ok…..you get the pint…hopefully. Yet…EMILY E. is always helpful. She greets each person the same, with the same non-judgmental respect. She has an assertive demeanor about her face and convo…like “take your time…but…let’s keep it moving so everything runs smoothly” kinda vibe.
I knew…EMILY E. was a cool person…worthy of a SPARKPLUGENT interview…when I asked for a slice of what I thought was cheese and jalapenos…and EMILY E. said “oh…ummm those aren’t jalapeños …those are bell peppers”…( *go figure) and I’m like…”they look like jalapenos…”, but instead of being irritated, or kinda giving me the *duhhhhhh…look…EMILY E. took the time to look at the pizza slice in the window…think about my mistake, then replied “I can see that…..VALID”. ( the word “VALID” is such a strong word to affirm that someone or something is correct…and makes someone feel..understood”)
BOOM! Sooooooo I decided to interview her! We meet these workers everyday. They take the time to make sure we get what we pay for, in a great way, while providing pleasurable customer service, manual labor, and all kinds of tasks we don’t even know about, making a moment in time… of our 24 hour day seem…bearable. I had so many questions (*per usual)
Q.How long have you been working at RASCAL HOUSE?
A.1 year
Q.What is your job title?
A.Cashier, and “Team Trainer” (she used quotation marks when saying this)
Q.What’s the most interesting thing you’ve learned about pizza since working here?
A.You have to kinda stab the pizza first or it will bubble.
Q.What’s your passion?
A.Pizza is my passion.
Q.What do you do when you’re not working ?
A.I’m a Sophomore Marketing Major.
Q.What’s your dream job?
A.Marketing
Q.When is the craziest time of year for RASCAL HOUSE?
A.I would say …New Year’s Eve.
Q. How many pairs of earrings do you own?
A.A lot…hmmm..about 50 pairs.
Now….I know …I know…this is probably the shortest interview I’ve ever done, but…that’s exactly why EMILY E. is a vibe!!! Perfectly awkward, she giggled the whole time! EMILY E. was a kinda nervous (understandable…totally), but she went with the flow. It’s difficult for establishments to keep and maintain hardworkers. Soooo when you see the same faces, it makes you… as a customer …feel more comfortable with your purchases. Working in the food service industry isn’t easy (it ain’t for the weak!!!!!) …at all…and to be young, focused, and able to cater your own unique personality while serving the individuality of others should be recognized. Soooooooooo S/O to EMILY E.at RASCAL HOUSE!!!!! XOXO